Digitalising non-food retail
For most stores and chains, the biggest losses and growth opportunities sit in two areas. We focus on two practical layers: video analytics and managing day-to-day store operations.
- What actually happens on the sales floor
- How staff really work in each store
Proven in practice: our expertise is backed by live projects at Mossport and SatGuard.
Why it matters now
It is not the giant chains that survive, but those who manage every square metre and every employee more precisely.
Drop in sales
Loss of offline turnover
Inflation gap
Inflation at 10.3% while the average receipt grows only 3%
Fewer clothing and footwear purchases
Our answer is precision and control: accurate analysis of how retail space is used, and management of staff performance in every store.
Two key digital layers for retail
For most stores and chains, losses and growth opportunities sit in two areas: what really happens on the sales floor and how staff actually work in each store. We propose focusing on two practical layers.
Video analytics, data and AI
The first layer shows real flows, behaviour and anomalies.
- Real visitor flows
- Shopper behaviour
- Zone load
Managing day-to-day store and staff operations
The second brings order to each store's daily routine.
- Shift planning
- Task control
- Checklists and inspections
- Work standards
Video analytics, data and AI
Understanding what really happens in the store
Traffic video monitoring
- Real-time visitor counts by hour and day
- Heat maps of flows and areas of interest
- Cold zone detection
Service optimisation
- Checkout queue management
- Monitoring areas of interest
Visitor demographics
- Unique visitor identification
- Gender and age recognition
Smart detection
- Camera fault alerts
- Integration with schedules and calendars
We turn video streams and data into useful analytics for managing retail space.
How it works in retail
Video analytics in practice
Measuring real footfall
Checkout queue control
Understanding shopper routes
Comparing layout performance
Spotting overcrowded zones
Measuring interest in windows and categories
Spotting underused zones
Objective data instead of subjective reports
These are not just security cameras. They are a tool for growing revenue, optimising space and making the store easier to manage.
How it works in a store and across a chain
The operations layer in practice
In the store
- Store opening and closing control
- Checking the store is ready for the day
- Daily task control
- Assigning tasks to the manager and staff
- Tracking mandatory documents and clearances
- Logging violations and deviations
Across the chain
- Checking compliance with chain standards
- Fast onboarding of new staff
- A single library of instructions
- Less reliance on verbal reports
- Transparent record of work actually done
- Less chaos when running many locations
The chain depends less on the human factor and manual oversight.
Why us
Mossport
Video analytics, complex zoning, integration
SatGuard
Managing a distributed workforce, end to end
Flexible hardware integration
Video walls and cameras, access control, checkouts and POS terminals, Wi-Fi and RFID tags
Unified user interfaces
Sales analytics, store and staff management and reports in one dashboard
Works without a stable connection
A local server syncs with cloud storage
Security and full history
Data encryption, change history, role-based access
Next step
Leave a request and we will get in touch.
A real test on your data
We find real flows and problem zones
We show how to end operational chaos
Assess the potential with no risk or investment
Test or assess it: write to hello@highglossy.com